You may contact us at our 24-hours hotline service at 1300-80-9000 or chat up with Cory in our website.
Considering this, how do I contact J&T customer service?
Our hotline is available 24/7 at (02) 8911-1888 for any inquiries or concerns.
Also know, how long does it take for J&T Express to deliver?
one to eight days
Similarly, why is my parcel on hold?
If any local charges or freight or duty is due, agent can put the shipment on hold, until they collect the money. Inadequate documents or incomplete documents also make shipment on hold. If consignee is not available through telephone or email also they put the shipment on hold.