Held in depot for redelivery – Our driver has attempted to deliver your parcel. It has been returned to the depot as the attempt was unsuccessful. If we were unable to deliver your parcel securely directly to you the first time, the driver will have left a “We called to deliver / collect your parcel” card.
Accordingly, how do I contact customs about a package?
U.S. Customs and Border Protection
- Website: U.S. Customs and Border Protection.
- Contact: Contact Customs and Border Protection. …
- Local Offices: Ports of Entry—Air, Land, and Sea.
- Main Address: 1300 Pennsylvania Ave., NW. …
- Phone Number: 1-202-325-8000.
- Toll Free: 1-877-CBP-5511 (1-877-227-5511)
- TTY: 1-866-880-6582.
- Forms:
Also to know is, how long can customs hold my package?
Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn’t happen. There are two main reasons why international packages get held up in customs for more than three days.
How long does a package take to get out of China?
Standard air freight between China and the US generally takes around 8-10 days.
What does held at overseas depot mean?
Status description. Arrived at Overseas Mail Depot. Your parcel has arrived at an overseas mail centre (usually before leaving to come to New Zealand).
What does held by customs mean?
If you are shipping a package internationally and you see a tracking scan such as ‘Customs Clearance’ or ‘Held by Customs’ this means the recipient should have been contacted by customs to make payment of any duty owed in order to release the package for delivery.
What happens when your package is held at customs?
‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.
Why is China Post so slow?
Longer delivery times are due to, on one hand, the infrequent air traffic and piles of parcels in countries of origin (especially China) waiting for transport and on the other hand, the 2+2 requirements and other rules for work rooms where parcels are handled.
Why is customs holding my package?
‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.
Why is my package from China stuck in customs?
The most common reason for shipments being held for Customs clearance is missing documentation and information. Documentation and information gaps can often be corrected at the origin location through process improvement, implementation, and training.
Why is my package stuck in China?
A: Stuck in China
It may be delayed due to the pile-up of goods. It will be moved again after the backlog problem is solved. Once you find it’s stuck at a station for over 30 days, it may be lost. In this case, you need to contact the seller to reflect the problem and get a solution in time.
Will customs open my package?
No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.