The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package’s journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.
Moreover, how long will my shipment be on hold DHL?
DHL is responsible for your products; they will take the utmost care and security to reach you with your parcel on the stipulated timeframe. DHL service point keeps the parcel for almost 7 days. If your parcel has reached that place try to collect it within the time.
In this way, why is my DHL Express package on hold even after tracking says it has cleared customs?
The most likely reason your package is on hold is because of customs. When customs is done with the shipping container, then your package can be shipped to one of the hubs, and then be delivered. If it has been held by the Customs then the DHL team will have to contact you.
Why is my DHL shipment not moving?
If your package has already arrived in your country and the DHL tracking info has not updated since it’s arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.
Why is my DHL shipment on hold in Ohio?
Shipment on hold may mean it has going through inspection at customs. The days may vary as to if the custom officer is convinced is not a shipment that violates the laws of the country or no need to pay customs duty. All this are determined by the country of destination of the shipment and not the origin.
Why is my DHL shipment on hold in Singapore?
Shipment on hold may mean it has going through inspection at customs. The days may vary as to if the custom officer is convinced is not a shipment that violates the laws of the country or no need to pay customs duty. All this are determined by the country of destination of the shipment and not the origin.