DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a year—always available to help you meet any shipping challenge. Our Global Command Center services ensure that every Customer Service Representative is linked in real time to your shipment information.
Herein, do DHL text you before delivery?
Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a ‘You’re next’ text when they are the next stop on the driver’s route.
Thereof, how do I know when my DHL package will arrive?
If you don’t have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button “Only the times (without tracking number)”. Then you enter your address and a time window will be displayed.
How do I speak to DHL Customer Service UK?
HOW CAN WE HELP YOU?
- Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
- 02476 937 770.
- Other ways to get in touch.
How late will DHL deliver?
What time do DHL deliver until UK?
Our driver will attempt delivery between 07:00 – 20:00 Monday to Friday. A 1 hour estimated time of delivery will be available to you from our track a parcel page. If there is no-one available to accept delivery, in most cases our driver will post through your letterbox.
Where do DHL packages go if not delivered?
Check With The USPS
Instead, DHL handles a lot of the cross-country deliveries. They’ll bring the package from the fulfillment center to the local USPS office. Then the USPS will send the package out through one of their deliveries.
Where is my DHL package?
Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.
Why hasn’t my DHL package arrived?
Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.
Why is DHL shipping so slow?
The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.
Why is my DHL tracking not updating?
If your package has already arrived in your country and the DHL tracking info has not updated since it’s arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.