Customer Care
To report an issue with a magicJack user please visit our Support Page or send an email to [email protected]. magicJack does not charge for customer care and magicJack agents do not ask for passwords.
One may also ask, can I pay magicJack with PayPal?
We do not accept cash, check, PayPal, or electronic funds transfers (EFT).
Then, how do I change my device on magicJack?
Log in to the my.magicJack.com portal using the email address and password you used when you registered your magicJack. Under the Account tab, click Device Replacement. Follow the prompts to purchase a replacement device.
How do I check my magicJack account?
Where do I find my magicJack Account ID or AccountId? To locate magicJack Account ID, please log into magicJack account portal at https://my.magicJack.com/ and then click on Account tab and look for AccountID.
How do I connect my magicJack to WIFI?
How do I pay my magicJack subscription?
To renew using this new quick and easy wizard, follow these steps:
- Go to www.magicJack.com, select Login. …
- Enter your magicJack phone number and click RENEW NOW.
- Choose the renewal plan then click CONTINUE TO BILLING. …
- Enter your credit/debid card card details then click REVIEW ORDER.
- Confirm your selections.
How do I reset my magicJack plus to factory settings?
To reset your MagicJack Plus to factory settings, follow these steps: 1) Connect the power cable to your device and plug it in. 2) Situate the small switch at the back of the device. 3) Hold the small switch in place for five seconds. 4) Disconnect the power cable and wait for fifteen seconds before reconnecting it.
How do you reset magicJack?
Unplug your magicJack, wait 15 seconds, and plug it back in. Go to My Computer and locate the magicJack drive, right click that drive then click format and click start. Unplug magicJack, wait 15 seconds, and plug magicJack back in. You will need to download the magicJack upgrade again.
What is a magicJack customer?
MagicJack allows you to bypass traditional phone services and make calls via Voice over Internet Protocol (VoIP) to regular cell phones, landline phones or other VoIP users.
Why does my magicJack not work?
Lower the volume for both Speaker and Microphone to about 1/3 of the maximum levels. Plug your magicJack device into a different USB port. Unplug your magicJack and turn your modem and router (if applicable) off. Wait 3 minutes before turning your modem and router back on, and plug your magicJack back in.