HOW CAN WE HELP YOU?
- Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
- 02476 937 770.
- Other ways to get in touch.
People also ask, does DHL refund?
In the event that one or all of the sectors of the FastTrack service is not used, DHL will refund the unused amount. To obtain your refund choose “Refund Request” from the Main Menu.
Similarly one may ask, how can I complain to DHL?
Call our Customer Services team on 02476 937 770. You will need to enter your shipment number. If you remain unsatisfied the Team Manager will refer your complaint to our Executive Desk team. The Executive Desk team will review your complaint and respond to you within 1 working day.
How do I call DHL Germany?
DHL Parcel customer service or call +49 228 4 333 112*.
How long does DHL take to deliver?
DHL Express is one of our fastest international delivery services, providing a delivery time of 1-6 business days for most major destinations.
What is DHL email?
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.
Why hasn’t my DHL package arrived?
Contact customer service
There’s no need to start worrying when a package hasn’t arrived when you expected it. Most of the time it got delayed somewhere, which you can simply check through our track-and-trace service. If the delivery status of your package remains unclear, be sure to contact us straight away.