Your shipment was booked on an economic plan. So, it is on hold and waiting for its trip. It might be a DHL holiday and so it will be processed on the next working day.
Consequently, should I call DHL if my shipment is on hold?
A complicated border crossing or social unrest may cause an even longer delay. The best thing you can do to determine how long it might take for your held shipment to continue moving is to call DHL. Even they won’t be able to give you an exact answer, but they might be able to provide you with some information.
Keeping this in view, what is a delivery exception DHL?
When DHL has a package exception, it means that the package is temporarily stuck in transit for an unexpected reason. The reason can vary, and most of the time, the package is not lost but will be delivered as soon as the issue is resolved.
Why is my DHL shipment not moving?
If your package has already arrived in your country and the DHL tracking info has not updated since it’s arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.
Why is my DHL shipment on hold in Germany?
If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Contact your receiver to see if the company is open for deliveries. We will make another delivery attempt when the receiver is again open for deliveries.
Why is my order on hold?
There could be multiple reasons for your order being on ‘hold’ or ‘in the warehouse’. One reason might be that the courier might not be able to deliver your order provided at the time of purchase. If this is the reason, your order will be delivered once they are provided with either the correct address or a new one.
Why would Customs hold my package?
‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.