In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the invoice value shall be charged. 12) No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc.
Herein, can I cancel my DTDC courier?
It can be cancelled by going to the ‘Bookings’ section on the app home page, and then selecting ‘Cancel My Request’. Once you raise a request for cancellation, it will be sent to the relevant team for approval.
In this way, can I send mobile phone through DTDC?
Yes! It is safe to send mobile or any other expensive electronic item through courier.
How can I get my DTDC tracking number?
SMS Tracker
- To Track your Shipment Type ‘TRACK
Consignment Number’ and send SMS to 9230092300 (Example: TRACK B22399923). - To Check pin-code, Type ‘PIN
Pin Code’ and send SMS to 9230092300 (Example: PIN 700019).
How can I track my courier?
Track your shipment with the help of a unique DTDC AWB No. allotted to your package. To check courier status, just type in your reference number and find out where your package has reached. With DTDC, courier tracking becomes as easy it can get.
How do I complain about something not received?
You should complain to the retailer as it is responsible for undelivered goods, not the courier. This is because your contract is with the retailer, who you bought the goods from.
How do I raise complaint against DTDC?
DTDC Customer Care :
- DTDC Customer Helpline Number: 080-25365032, 25365039.
- Email Support: [email protected], [email protected], [email protected].
- Website: https://www.dtdc.in.
How do I write a complaint letter to a courier?
Dear Sir, I would like to lure your attention to an important issue that I have faced lately due to your services. My father (friend/relative) sent me a courier on (Date) and company members told my father (friend/relative) that I will get that package within (date). But I haven’t got anything yet.
How long does DTDC take to deliver?
Is DTDC courier safe?
Your consignments are completely safe with DTDC.
Is DTDC delivering in Bangalore?
The service is available in all the four zones – north, east, south and west. Metro Plus is available for shipments to be picked up from select pin-codes all over India and delivered to the six metros – Delhi, Kolkata, Mumbai, Bangalore, Chennai and Hyderabad.
What can I do if my courier is not delivered?
Non receipt or delay in delivery of Parcels. COMPLAINT REDRESSAL SYSTEM: Complaints can be first registered at the concerned post office. If the complaint is not redressed then the customer can approach the Customer Care Center of the Circle or Zonal area.
What is DIR in DTDC?
DTDC Courier & Cargo — parcel not delivered yet every time it was showing could not attempt (dir) A.